FAQs

Our subscribers most often decide by simply looking at the number of users included with each plan to determine the best fit. But if you still need help deciding after reading through the 3 subscription types, reach out to us at connect@ibcd.org. We’re happy to help!

Our goal in launching IBCD Connect is to give our users something that works better for them AND for us. We are phasing out the old Legacy site where you previously accessed videos, so the platform will no longer be available. We don’t want you to lose any of the benefits, though. In fact, with IBCD Connect, we’ve added more! Switch over and see for yourself.

We’ve made it simple! Just upgrade to a Community Plan and subscribe by adding 2 seats at sign up. Even though it’s just you on the plan, this additonal seat covers the cost of the additonal resources you’ll receive. Instead of $6/month, you’ll pay $12. And, with the additional seat you’ve purchased, feel free to invite a friend to learn along with you!

When you register for a Community Plan, you will need to select the needed seat amount. The amount of users you choose should include ALL leaders, moderators, students, and basically anyone who will be viewing or using the materials.

You can adjust this amount later on in 3 ways:

1. Removing people
2. Swapping out students
3. Paying for additonal seats

The first 2 options allow you to stay at the same price point every month while adjusting your class. The last option allows you to expand your class at any time.

Read a detailed step-by-step guide for all 3 options here.

Yes. You can switch your plan at any time by visiting your Account Settings on IBCD Connect then cancelling your subscription. Then, re-subscribe to the plan of your choosing. Here’s a step-by-step guide.

You will be asked to enter your credit card information upon sign up. This card will be automatically charged and be used for all recurring payments, renewals, and refunds. 

Our billing cycles run on this automatic monthly schedule from the time of your subscription registration. We do not keep record of or remind you of the renewal date, so please be mindful of these automatic charges.

You can cancel or upgrade your subscription plan at any time in your account settings.

Check out our IBCD Connect specific Help Center under the IBCD Connect Tab!

We are not offering free trials at this time, but you can preview any of our courses by visiting the IBCD Connect Library. Select the course you’d like to view then the word “Preview” in the middle of the screen. You can also read more about each of our courses on our website.

You can gift a subscription to a friend or family member by either signing up on behalf of the recipient (using your credit card info, of course!), or by reaching out to us at info@ibcd.org. Just be sure to save & share the password you created at sign-up with your friend so they can login with it. They can change this password at a later time.

We have many articles, audios, and other premium content available for free on our website. Over time, we will continue to add to our expanding database.

We are no longer offering lifetime access to courses digitally. However, you can purchase our DVD sets at any time or pay for a recurring subscription as long as you’d like. Those who purchased Vimeo On-Demand before we switched platforms will maintain their access.

If you’re a part of a Community Plan, you’ll receive the handbooks as a part of your subscription. The handbook digital files can be found in The Starter Kit. For more help, reach out to info@ibcd.org.

• Subscribe above, or go to Pathwright and select “Individual Subscription,” as shown here. These steps are different for a Group plan or Supporting Church Plan, so scroll down for different instructions if you have either of those plans.

• Click “subscribe” and proceed through the checkout steps. (If you have a code, enter it at checkout now. If you don’t ignore this step.)
• Now you’ll need to check that courses have been added to your plan. Watch this tutorial here to learn how to access your course Collection.
• While in your Collection, you’ll need to check that you’ve added your Collection to your plan.
• If you haven’t yet, please click “Start Collection” at the top of your Collection page. This example shows the Group Subscription Collection, but the process will be the same for your Individual Subscription.

• Next, click on “Path” and your courses will auto-populate. You can begin any class.
• You will now be able to access your courses at any time through your Collection (see steps above).

For additional help, visit Pathwright’s Help Center or email us at info@ibcd.org. Happy learning!

• Go to Pathwright and find the plan of your choice. You’ll need to enter the number of seats you’d like to purchase with your plan, as shown below. These steps will be the same for a Supporting Church Plan.
• 
• Once you’ve entered the number of members that will be on your plan (including all moderators, admins, students, etc.), you will be asked to fill out a name for your cohort, as shown above. Examples of names include “Grace Bible Sunday School,” “Young Adults Small Group”, or “Clearbrook Church Group.”
• Click “subscribe” and proceed through the checkout steps.
• By creating this cohort, you will be the “teacher” with special tools to customize your course. You can always assign someone else in your plan to the role of “teacher” later on.
• Now you’ll need to check that courses have been added to your plan. Watch this tutorial here to learn how to access your course Collection.

• While in your Collection, you’ll need to check 2 things:
  1. Check that you’ve added your Collection to your plan. If you haven’t yet, please click “Start Collection” at the top of your Collection page.
  2. If you’ll be learning with a group, check that you’ve created a cohort (class). If you haven’t created a cohort yet, scroll down onthat page and select “Create Cohort,” as shown here.
• Once you’re in Pathwright and create a cohort, you will then be able to invite your members to your plan. To learn how, follow steps 2 & 3 below.

For additional help, visit Pathwright’s Help Center or email us at info@ibcd.org.

• Once you’re in Pathwright and create your cohort, you will then be able to invite your members to your plan. If you haven’t followed the steps for subscribing or creating a cohort yet, please view step #1 in the dropdown above before proceeding.
• First, navigate to your Dashboard. You can find this over in the menu at the top left of the page.
• Once in your Dashboard, you should see a big profile circle at the top with your name underneath. Look slightly to the right to find a button called “People” or “Manage.”
• 
• Click on that button then begin adding your members via email. This will send them an email invitation to join your plan. WAIT for your members to accept this first invitation, then proceed to the 3rd step of inviting them to your specific class in the plan.

For additional help, visit Pathwright’s Help Center or email us at info@ibcd.org.

• • Once your members have accepted the first invitation to your group plan, you can now send them the invitation to your class. To see if they’ve accepted their invites, go back to your Manage People panel and check the status of their invite.
  • If they’ve accepted their invites, go in to your subscription Collection. You can watch this tutorial here to learn how to view your Collection.
  • Once in your Collection, you’ll need to check 2 things:
    1. Check that you’ve added your Collection to your plan. If you haven’t yet, please click “Start Collection” at the top of your Collection page.
    2. If you’ll be learning with a group, check that you’ve created a cohort (class). If you haven’t created a cohort yet, scroll down on that page and select “Create Cohort,” as shown above.
  • Once you’ve followed those steps, click on the word “Path” in the center (circled in Figure 1 above).
  • Next, go to the “Share” tab located at the top of that page.
  • Click on “Share” then “Add” and begin adding members to your class the same way you added them to the plan. If they’re in your plan already, you can just add them by name like this.
  • If they are not in the plan, you’ll need to follow up with your members and remind them to accept the 1st invite to the plan. Then, you can follow the steps again to invite them to the class.

  For additional help, visit Pathwright’s Help Center or email us at info@ibcd.org. Happy learning!

The Legacy site is the old IBCD site where you previously accessed your videos. You could login to ibcd.org and view them in your account. Now, we have moved all content over to a new platform, IBCD Connect. Check it out at connect.ibcd.org!

When you are logged into your account, you should see “Account Details” on the left hand side
of the “My Account” page. Click on “Account Details,” follow the prompts, and click “Save
Changes.” Next time you log in, you can use your new password.

When you make a purchase on our website an account is created for you. Your digital downloads will instantly be accessible on your account page when you are signed in.  Additionally, your purchase will prompt our system to automatically send you an email with the download link attached. The link in the email is uniquely keyed to your account. Upon clicking you may be asked to log in.

The best way to start training is through an Individual Subscription . This subscription grants you access to you stream our video content at the lowest cost. If you prefer physical DVD sets and handbooks, you can purchase those individually. Each these options is available in our online store.

Our Care & Discipleship Course is designed to be flexible. If you are using the material as a way to pursue ACBC Certification, the requirements include approximately 46 hours of content (36 hours of basic training and 10 hours of observation). Depending on a participants availability, it’s possible to complete these requirements in about a month and a half. If you choose to pursue a certificate of completion through our CDC course, you will have additional time commitments and assignments. Depending on availability, students can finish these requirements in 3-6 months. Some churches go through the material as a group. We estimate that usually requires 64 classes. Depending on your meeting schedule, this may take 1-1.5 years. The following is a list of what is considered the minimum time required to complete the CDC course and assignments:

• Level 1
  • Level 1 instruction – 15 hours
  • Level 1 electives – 3 hours
  • Level 1 leader interview 1 hour
  • Level 1 exam – 7 hours
  • Level 1 total: 28 hours

• Level 2
  • Level 2 instruction – 15 hours
  • Level 2 electives – 3 hours
  • Level 2 leader interview 1 hour
  • Level 2 exam – 7 hours
  • Level 2 total: 28 hours

• Level 3
  • Reading, The Peacemaker – approx 5 hours (1 page/min)
  • Reading, Instruments in the Redeemer’s Hands – approx 6 hours (1 page/min)
  • Watching Observation Videos – 10 hours
  • Writing Peacemaker response paper – 1 hour
  • Writing Instruments response paper – 1 hour
  • Writing Observation reflection paper – 1 hour
  • Level 3 leader interview – 1 hour
  • Level 3 Total: 25 hours

• Care & Discipleship Course & Assignment Total: 81 hours

The lengths of the Observation Videos are listed below. The “counseling duration” section notes the length of time that counts for ACBC’s required 10 hours of observation.

IBCD does not have a specific timeframe in which you must finish your training. If you plan to go onto ACBC Certification, after you complete a Fundamentals Training Course, you will have 4 years to complete the rest of Phases 1 and 2. For example, if an individual finishes the Fundamentals Training Course in 2020, they will need to submit their Phase 2 exams and evaluations by December 31, 2024.

The Supporting Church Program was designed to give your church access to all our best resources and help us continue to create quality resources that equip churches in one-another care. The Starter Kit is available for purchase in our IBCD store. If you already almost of the contents of the Starter Kit, you do not need to purchase it again for your group. Just be sure that you have the most updated content by checking with what’s available in our store here.

We’ve priced the supporting thresholds of each tier to be the best financial choice for training your group, but your actual savings are determined by your particular group’s needs (number of people in your group, number of handbooks purchased, number of event attendees, etc.) The amount you give to the IBCD Supporting Church program isn’t simply payment for products and benefits but rather a partnership in creating new high-quality resources and equipping churches all over the world in one-another care.

The billing plans are designed to be optimized for month-to-month billing and budgeting. Your church will have access to all the videos and your plan for as long as you continue to renew your membership. If your church chooses not to renew, access will be terminated at the end of the billing month.

We recognize that many seminaries, training centers, and other organizations and ministries desire to benefit from our materials. We have heard your requests! We’re now offering a new structure that allows for groups like yours to learn on either our Group Plan or the SCP. You can check out our Group Subscription to see if it’s the right fit, or reach out to us at info@ibcd.org for help.

In June of 2018, several lectures were updated and modernized in Level 2.  If you own a handbook from before June 2018 the corresponding lectures can be found in the Legacy section of this course. If your handbook is labeled “2.5”, your lectures will correspond with the audios found in the Level 2 section. These legacy sessions are not required for the CDC exam. These legacy session do still fulfill the training requirements for ACBC Certification. You can review the changes below:

• CDC 2-21 | Biblical Foundation: Marriage is Made in Heaven is replaced with The Divine Design for Marriage
• CDC 2-22 | Biblical Foundation: God’s Directive for Marriage is replaced with Transforming Grace in Marriage Roles 1
• CDC 2-23 | How to Change Your Husband is replaced with Transforming Grace in Marriage Roles 2
• CDC 2-24 | How to Change Your Wife is replaced with Keys to Preserving and Strengthening Your Marriage
• CDC 2-30 | The Medicine Only Approach to Counseling is replaced with What’s Medical About Mental Illness?
• CDC 2-31 | Psychotropic Drugs and Biblical Counseling is replaced with Counseling People With a Psychological Diagnosis
• CDC 2-32 | Cognitive-perceptual Disorders and Biblical Counseling has been removed
• CDC 2-35 | But my Child is Different! has been removed
• Sessions 33,34,36,37,38 have been renumbered as 32-36

Besides the restructuring of the overall order to match the CDC Course, bug fixes, and revised graphics, the overall DVD course has changed in the following ways:

Revised sessions

• What is Biblical Counseling? 1
• What is Biblical Counseling? 2
• What is Biblical Counseling? 3
• Anger/Abuse
• Depression

New sessions

• Grace When Things Are Hard
• Understanding Nature and Nurture in Biblical Counseling
• From Idol to Blessing 1
• From Idol to Blessing 2
• Counseling in Situations of Separation, Divorce & Remarriage

Sessions Not Included

• Solving Marriage Problems: When Husbands Won’t Lead
• Solving Marriage Problems: Sex

Each DVD has been “tracked” with chapter breaks to correspond with the discussion sections in the Leader Handbook in order to be able to quickly resume where you left off for discussion.

As of 2021, the 2011 Basics of Biblical Counseling material will no longer be approved for use towards the ACBC Certification requirements. Please reach out to info@ibcd.org with questions.

The Care & Discipleship Handbooks have undergone major changes from the previous Basics of Biblical Counseling Syllabus.

• The Care & Discipleship Handbooks have all of the same content changes as the CDC DVDs (listed above).
• All of the outlines have been placed in the proper CDC order and the content has been updated to exactly match the DVDs and audios.
• The outlines have been reformatted for taking notes.
• The Supplemental Resources sections have all been updated to more accurately match what is mentioned in the course, and they correspond with the supplemental resources found on each session page
• The Leader Handbook also has discussion sections throughout each lesson, which are convenient places for pausing the DVD and having group interaction.  The DVDs are “tracked” to correspond with these discussion sections in order to be able to quickly resume where you left off.
• The Basics Syllabus contained the outlines for most of the content of Levels 1 and 2.  The Handbooks have now been split – one for each Level.

Yes! IBCD is an ACBC Certified Training Center. Our Care & Discipleship Course are approved as an ACBC Fundamentals Training Course. You can use the Level 1 and 2 lectures to fulfill the 30 hours of required Fundamentals Training. You can use our observation videos to satisfy the 10 hours of required observation. You can access the observation videos either through an Individual Subscription or through physical DVDs found in our online store. To understand more about how our materials fulfill some of the requirements for ACBC, please visit our ACBC page. Be sure to fill out this form if you plan to use our materials to pursue ACBC Certification.

As of 2021, the 2011 Basics of Biblical Counseling material will no longer be approved for use towards the ACBC Certification requirements. Please reach out to info@ibcd.org with questions.

ACBC is the biblical counseling certifying agency. IBCD is an ACBC Certified Training Center. ACBC has approved our material for training purposes. We offer a certificate of completion program that may help prepare you for ACBC Certification, but we do not offer a full certification. In addition to training for ACBC, IBCD seeks to bring one-another care to the local church through excellent, easily accessible resources and curated programs.